At RUSH WAVE OFFICIAL, we understand that customers may need to cancel their orders. Orders can be canceled before they are processed or shipped. Once an order has been shipped, it may no longer be eligible for cancellation and will be subject to our Return & Refund Policy.
If you wish to cancel your order, please contact our customer support team as soon as possible with your order details. We will make every effort to assist you and provide the best possible solution.
RUSH WAVE OFFICIAL reserves the right to refuse cancellation requests for orders that have already entered the shipping process or involve customized products.
For any questions regarding our Cancellation Policy, please contact us through the details available on our website.